I ordered a lock from this company and had not heard back from them for well over a week. I emailed the company asking for some information on when my order would be shipped. And this is the response I get from the company:
RE: Best Trailer Lock Order Confirmation #R079717473
Proven Industries Add to contacts 9:12 AM
Yes please do. You are unbelievable, u place a order and did not see it was on back order. U never email us to ask anything but only after a week. We response within minutes and u still $#*!. I am a one man company that does everything! and i work way to hard to take $#*! from *** hole like yourself. So yes it's a small world *** hole and everything comes back around. Do what u have to do because I know I will ;)
On Feb 28, 2016 10:03 AM, wrote:
Wow and another great response for your company. You really are unbelievable. And don't worry I will tell the whole story when I do post my reviews. And, should I take that as a threat when you state it's a "small world?"
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This reviewer shared experience about poor customer service and wants this business to issue a full refund. mikeyu is overall dissatisfied with Proven Industries. The most disappointing about trailer lock at Proven Industries was offensive emails Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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